
Service · Shipping
Every INPKL order is picked, packed, and shipped by our team in Carlsbad, California — usually within one business day.
Orders are processed Monday through Friday, excluding U.S. holidays. Anything placed after 12 PM PT ships the following business day. You'll get a tracking email the moment your package hits the carrier.
Every order includes end-to-end tracking through UPS or USPS. If a shipment stalls for more than 48 hours, our Carlsbad team steps in with the carrier on your behalf — just reach out at support@inpkl.com.
We currently ship anywhere in the United States. International shipping to Canada, Mexico, and select EU markets is launching in 2026 — subscribe to our newsletter for first access.
Damaged in transit or missing on arrival? Email us within 7 days of the delivery date with your order number and a photo of the packaging. We replace or refund, no runaround.